Privacy Policy
Effective Date: 01 July 2026
Last Updated: 01 July 2026
Privacy Policy for Ezolv.in
BYMRZ INDIA PRIVATE LIMITED ("Ezolv", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.ezolv.in or use our services.
By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.
1. Company Information
Legal Name: BYMRZ INDIA PRIVATE LIMITED
Brand Name: Ezolv
CIN: U18100OR2022PTC040280
GSTIN: 21AAKCB9269P1ZZ
Registered Office:
171/1745, Near KV, Paramanandapur,
Bhawanipatna,
Kalahandi,
Odisha – 766002,
India
Email: support@ezolv.in
Phone: +91 8750064246
Website: https://www.ezolv.in
2. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Mobile Number
Email Address
Company Name
GST Number (where applicable)
Business Address
Marketplace Information
Any information voluntarily submitted through forms, emails, WhatsApp, or other communication channels.
Technical Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Operating System
Device Information
Date & Time of Visit
Pages Visited
Referral URL
Cookies and Analytics Data
3. How We Use Your Information
Your information may be used to:
Respond to enquiries.
Provide marketplace consulting services.
Manage Amazon, Flipkart, Meesho, Myntra, Nykaa, and other ecommerce accounts as authorized.
Deliver quotations and proposals.
Provide customer support.
Improve our website and services.
Communicate service updates.
Send invoices and business communications.
Meet legal and regulatory obligations.
We do not sell or rent your personal information to third parties.
4. Client Data Protection
Ezolv handles client business information with appropriate administrative and technical safeguards.
Where applicable, client information is protected through:
Company-managed systems.
Role-based access controls.
Two-Factor Authentication (2FA) on company accounts.
Restricted access to authorized personnel only.
Secure cloud storage.
Regular data backups.
Antivirus and endpoint protection.
Employees are required to maintain confidentiality of client information in accordance with company policies and contractual obligations.
5. Cookies
Our website may use cookies and similar technologies to:
Improve website performance.
Remember user preferences.
Measure website traffic.
Analyze visitor behaviour.
You may configure your browser to refuse cookies; however, some website features may not function properly.
6. Third-Party Services
Our website and business operations may use trusted third-party service providers, including but not limited to:
Google Workspace
Google Analytics
Google Maps
Odoo
Payment gateways
Communication platforms
These providers process information in accordance with their own privacy policies.
7. Information Sharing
We may share information only when necessary:
With your consent.
With service providers assisting in business operations.
To comply with legal obligations.
To protect our legal rights.
During corporate restructuring, merger, or acquisition.
We do not disclose client confidential information for marketing or commercial resale.
8. Data Retention
We retain information only for as long as necessary to:
Provide requested services.
Meet contractual obligations.
Comply with legal, accounting, or regulatory requirements.
Resolve disputes.
Maintain business records.
When information is no longer required, it is securely deleted or anonymized where appropriate.
9. Information Security
Ezolv implements reasonable administrative, technical, and organizational measures to safeguard information against unauthorized access, disclosure, alteration, or destruction.
Our security practices include:
Company-managed devices.
Microsoft Defender Antivirus.
Google Workspace security controls.
Two-Factor Authentication (2FA).
Department-based access permissions.
Daily backup procedures.
Controlled office access.
Employee confidentiality obligations.
While we strive to protect information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
10. Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Raise concerns regarding the handling of your information.
Requests may be submitted using the contact details provided below.
11. Third-Party Links
Our website may contain links to third-party websites.
Ezolv is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites before sharing personal information.
12. Children's Privacy
Our services are intended for businesses and individuals who are at least 18 years of age.
We do not knowingly collect personal information from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
The updated version will be published on this page with a revised "Last Updated" date.
14. Contact Us
For any questions regarding this Privacy Policy or our privacy practices, please contact:
BYMRZ INDIA PRIVATE LIMITED
Brand: Ezolv
📧 Email: support@ezolv.in
📞 Phone: +91 8750064246
📍 Registered Office:
171/1745, Near KV,
Paramanandapur,
Bhawanipatna,
Kalahandi,
Odisha – 766002,
India
Website: https://www.ezolv.in
Consent
By using www.ezolv.in, you acknowledge that you have read, understood, and agree to this Privacy Policy.